2022 Sustainability Statement
CUSTOMERS AND SOLUTIONS
Founded in 1996, Quorum develops, supports, acquires and markets innovative and robust technology solutions and services to traditional and electric vehicle dealerships and Original Equipment Manufacturers (“OEM”) across North America.
Quorum’s vision is to modernize how the automotive industry delivers an exceptional consumer experience through innovative products and services. Two important trends shaping the industry today are:
- increased demand by consumers for online purchasing of vehicles and related service and parts offerings; and
- increased demand by consumers for electric vehicles and related service and parts offerings.
CORE VALUES AND CULTURE
Quorum’s core values and culture drive everything we do. These values enable our teams to deliver and support solutions for our customers, and the values fully engage, and acknowledge the contribution and health of our employees. Our values are Integrity & Transparency, Wellbeing & Success, Quality & Efficiency, Innovation & Improvement, Support & Teamwork, and Caring & Commitment.
HUMAN CAPITAL SUSTAINABILITY PRACTICES
Through a remote workforce across Canada, Quorum relies on our human and intellectual capital. We invest in our culture and people across the organization, deepening key brand associations with employees, and building awareness of Quorum as an employer of choice. We are evolving our human capital practices to improve the employee experience (EX), including communication, onboarding, and performance management process improvements, and employee learning and development (L&D), We proudly acknowledge our employees and customers publicly as they are the driving force behind our continued growth and drive to innovate.
ENVIRONMENTAL SUSTAINABILITY PRACTICES
One hundred percent of Quorum’s software solutions are hosted in the cloud, with 70% of our dealership customers accessing Quorum solutions through cloud services. This has enabled us to minimize energy use, utilize sustainable data centre power sources as well as alternative sources of power. We utilize cloud service providers who are committed to reducing energy consumption, including maximizing cooling efficiency required to cool cloud-based datacenters.
SOCIAL CAPITAL SUSTAINABILITY PRACTICES
Quorum manages multiple social capital practices including strict data privacy measures, not collecting customer data for secondary purposes, performing regular security vulnerability assessments, leveraging a cloud-unified security management system for advanced threat protection, and deploying security patches. We utilize industry leading products and cybersecurity frameworks to define and assess data security practices and assess security vulnerabilities.
FORWARD LOOKING INFORMATION DISCLAIMER – Certain content in this Sustainability Statement is forward-looking in nature. This includes statements that involve known and unknown risks, uncertainties, and other factors outside of management’s control that could cause any intentions or results to differ materially from those expressed in the forward-looking statements. Quorum does not assume any responsibility for the accuracy and completeness of the forward-looking statements and does not undertake any obligations to publicly revise these forward-looking statements to reflect subsequent events or circumstances. For additional information on possible risks, including risks related to COVID-19, please refer to our latest annual MD&A dated December 31, 2021 on the SEDAR website.