CALGARY, ALBERTA–(Marketwire – Jan. 11, 2011) – Quorum Information Technologies Inc. (TSX VENTURE:QIS) announced today that it has launched the Dealer Resource Center, the next step in Quorum's commitment to continually improve customer communication, support and satisfaction. The Dealer Resource Center (DRC) is a Microsoft SharePoint-based website, easily accessed by Quorum's dealership customers anywhere they have an Internet connection. Quorum delivers its dealership management system (DMS), XSellerator™, and related services to automotive dealerships throughout North America.
The new online support resource replaces a previous site that was accessible only through the dealerships' Quorum server and offered limited information. The DRC gives our customers much more flexibility and a broader range of support options. The primary objectives of the DRC include:
- A source of easy to access, current, helpful information to XSellerator customers
- Fully searchable content including a Knowledge Base and quick “How Tos”
- Intuitive navigation and information organization
- Quick “self-help” to get answers “on the fly” rather than having to stop and make a call
- Expandable for future functionality
The DRC is a continuous “work in progress” and content will be constantly added to keep up with new features of XSellerator and added helpful information from Quorum's Support Center. The next iteration will include the Q Store, an online “shopping” centre for training, peripherals, forms, and other items that customers require from Quorum which will help simplify the purchasing process for customers.
Mark Allen, Quorum's Vice President Sales, Marketing & Services, said, “We are a technology company and applying that technology to customer support is logical. The new DRC is intended to be an easily accessible, comprehensive resource to make obtaining support easier for our customers and to enhance their overall experience with XSellerator and Quorum.”
Quorum is a North American company focused on developing, marketing, implementing and supporting its XSellerator product for GM, Isuzu, Chrysler, Hyundai, KIA, Nissan, Subaru, NAPA and Bumper to Bumper dealerships. XSellerator is a dealership and customer management software product that automates, integrates and streamlines every process across departments in a dealership. One of the select North American suppliers under General Motors' IDMS program, Quorum is the second largest DMS provider for GM's Canadian dealerships with 25% of the market. Quorum is a Microsoft Gold Certified Partner and Field-Level Managed ISV in both Canada and the United States. Quorum Information Technologies Inc. is traded on the Toronto Venture Exchange (TSX-V) under the symbol QIS. For additional information please go to www.QuorumDMS.com.
Contact Information: Quorum Information Technologies Inc.
403-777-0036 ext 141